For ages 21+ only

Responsible Gaming at 4qq

4qq believes entertainment is meaningful only when it is safe and controlled. We are here for you through deposit limits, self-exclusion, and 24/7 support.

Why is responsible gaming important?

Online casino gaming can be an enjoyable form of entertainment, but it is not equally suitable for everyone. 4qq always wants its players to enjoy gaming responsibly. Our responsible gaming policy ensures that gaming never has a negative impact on your personal, family, or financial life.

Responsible gaming is not just about following rules — it is about being aware of your own limits, managing your time and money, and having the courage to ask for help when needed. At 4qq we believe every player has the right to a safe and secure gaming experience.

Our platform offers several effective tools and features to help you keep your gaming habits in check. On this page you can learn how to use these tools and where to find help.

Important Warning

Gambling carries financial risk. Never play with money whose loss would harm you or your family. Never use gaming as a source of income.

Core principles of responsible gaming

Gaming is for entertainment only, not a source of income
Play within your financial means
Stick to a pre-set budget and time limit
Do not place extra bets to chase losses
Do not play while drunk or emotionally upset
Do not allow minors to use your account
Seek help immediately if problems arise

Our protection tools

4qq provides several effective tools to keep your gaming experience safe. These tools can be used at any time from your account settings.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and increasing it takes 7 days to activate — which helps prevent impulsive decisions.

Time-Out Feature

Put your account on a break for a set period — from 24 hours up to 30 days. During a time-out you cannot log in or place bets, but your account balance remains intact.

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. You can keep your account closed from 6 months up to permanently. Once active, no marketing communications will be sent to you.

Loss Limit

Decide in advance the maximum amount you will lose within a set period. Once you reach that limit, the platform stops you automatically and you cannot place any more bets.

Session Time Limit

Set a maximum time for each gaming session. Once that time is up, you will be automatically logged out and notified.

Age Verification

4qq is for players aged 21 and above only. Age verification is mandatory at registration, and documents may be requested at any time for accounts under review.

Check yourself

Answer the questions below honestly about yourself. If the answer to most of them is "yes", it is time to seek help.

Do you place larger bets to chase your losses?

Is gaming causing you problems in carrying out your daily responsibilities?

Do you hide your gaming habits from family or friends?

Do thoughts of gaming keep running through your mind even after you stop playing?

Have you borrowed money or used your savings to place bets?

Is gaming affecting your mood or mental health?

Do not hesitate to seek help

If you answered "yes" to any of the questions above, contact 4qq's 24/7 live chat support right now or email [email protected]. Our team will help you activate self-exclusion or a time-out.

Detailed policies and procedures

Protection of minors

4qq strictly follows a 21+ policy. Your age is verified at registration. If you have children or teenagers in your household, please:

Keep your account login details out of their reach
Always log out after playing
Use a password lock on your device
Enable parental controls on your browser

Financial control

Our deposit system is built with responsible gaming in mind. The minimum deposit is ৳100 and the minimum withdrawal is ৳1,000. Transactions can be made via bKash, Nagad, Rocket, and Upay. Always set your budget before making any financial decisions.

Spend only from your entertainment budget
Review your gaming spending every week
Keep a deposit limit in place
Never use emergency funds for gaming

Time management

Tracking your gaming session time is important. At 4qq you can see how long you have been playing. To avoid long sessions:

Set a session time limit before you start
Take regular breaks and move around
Avoid playing alone late at night
Keep up other hobbies and activities outside of gaming

Self-exclusion process

To activate self-exclusion, contact us via live chat or email. Our team will help you complete the process.

You will not be able to log in to your account once it is active
All marketing communications will be stopped
Your account balance will remain safe
A review can be carried out once the set period has passed

Help and support

4qq's support team is always ready for any questions or problems you have about responsible gaming. We help with empathy and without judgment.

If you are concerned about your own gaming habits or those of a loved one, do not hesitate to ask for help. Taking that first step is what matters most.

Our support team can help you choose the right tools, set limits, and guide you toward professional help if needed. Remember — asking for help is a sign of strength, not weakness.

4qq support channels

24/7 Live Chat — instant support in Bengali

[email protected] — email support

Responsible Gaming Tools — available in Account Settings

Professional support

In some cases professional mental health support may be needed. There are various government and private organizations in Bangladesh that provide mental health services.

You can contact your family doctor or local health center to get a referral to a mental health specialist. Behavioral addiction is treatable and recovery is possible with the right support.

4qq can also help players facing financial difficulties find local resources in Bangladesh. Ask us in live chat.

Frequently asked questions

Find answers here to the most commonly asked questions about responsible gaming.

Log in to your account and go to Account Settings. There you can set a daily, weekly, or monthly deposit limit under the "Responsible Gaming" or "Set Limits" option. Lowering a limit takes effect immediately, but increasing it takes 7 days to apply. Contact live chat if you need help.

No, your account balance is kept safe when you self-exclude. After the exclusion period ends, you can withdraw your remaining balance once the verification process is complete. A minimum withdrawal limit of ৳1,000 applies.

A time-out is a temporary break — from 24 hours up to 30 days. During this period your account cannot be used, but it reactivates automatically when the period ends. Self-exclusion is longer-term — from 6 months up to permanent. During exclusion all marketing communications are also stopped, and a review is required once the period ends.

Absolutely not. 4qq strictly follows a 21+ age policy. Age is verified at registration, and in cases of doubt it is re-verified using a national ID card or passport. Any account found to belong to a minor is closed immediately.

Some common signs of gaming addiction are: a tendency to play more to chase losses, hiding gaming or lying about it, neglecting family and work, falling into financial difficulties, feeling restless when not playing, and repeatedly trying to stop but failing. If you notice these signs, seek help right away.

Setting a loss limit controls the maximum amount you can lose within a set period (daily, weekly, or monthly). Once you reach that amount, betting stops automatically and you cannot place any more bets. Lowering the limit takes effect immediately; increasing it requires a 7-day wait.

No. As soon as self-exclusion is activated, all marketing communications — email, SMS, and promotional messages — are stopped automatically. If you receive any communications after exclusion, notify us immediately at [email protected].

Enjoy safely, play responsibly

Enjoy entertainment at 4qq within your limits. Browse our gaming world or check the FAQ for any questions.

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